Privacy Policy
Last updated: December 4, 2025
1. Introduction and Scope
AuroraNorth Lotto ("we," "us," or "our") is dedicated to safeguarding the privacy and personal information of our users in Canada. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you access our website or use our lottery ticket helper services. We adhere to the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
2. Information We Collect
We collect information necessary to provide a secure and compliant service. This includes:
- Identity Data: First name, last name, and date of birth (strictly required to verify you are 18+).
- Contact Data: Email address, Canadian phone number, and mailing address (street, city, province, postal code) to verify residency.
- Transaction Data: Details of the lottery lines you build, order history, and payment confirmations. Note that we do not store full credit card numbers; these are processed by our secure third-party payment gateway.
- Technical Data: IP address, browser type, operating system, and usage data collected via cookies to ensure site security and performance.
3. How We Use Your Information
Your data is used for the following specific purposes:
- Service Delivery: To process your ticket orders, organize your entries, and manage your account.
- Age & Residency Verification: To strictly enforce our policy that only adults (18+) residing in Canada may use our services.
- Communication: To send order confirmations, draw results, service updates, and response to support inquiries.
- Legal Compliance: To comply with Canadian legal and regulatory requirements, including fraud prevention and anti-money laundering (AML) protocols.
4. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email hosting), provided they agree to keep this information confidential and secure.
- Legal Obligations: When required by law, court order, or government authority, or to protect the rights, property, or safety of AuroraNorth Lotto, our users, or others.
5. Data Security
We implement robust physical, organizational, and technological security measures to protect your data. This includes 256-bit SSL encryption for all data in transit, firewalls, and strict access controls. Only authorized employees with a specific business need are granted access to your personal information.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer needed, it is securely destroyed or anonymized.
7. Access and Correction
Under Canadian privacy laws, you have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. To submit a request, please contact our Privacy Officer using the contact details below. We may require specific information to confirm your identity before processing your request.
8. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are helping to protect the personal information we collect.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
AuroraNorth Lotto Privacy Officer
Email: [email protected]
Address: 123 Northern Blvd, Toronto, ON M5V 2T6, Canada